Tuesday, December 31, 2019

9 ways to ruin your resume in the eyes of hiring managers

9 ways to ruin your resume in the eyes of hiring managers9 ways to ruin your resume in the eyes of hiring managersThere are a zillion ways to go wrong over emailand in conversation at work,so it would only make sense for there to be a bunch of ways to mess up your resume as well. Buckle up.Simply Hired surveyed more than 850 current and former hiring managers in the U.S., showing that the most popular way to ruin your resume is by having a few or more grammatical errors in the mix, at 84%.While were here, this is what else you should avoidA few or more spelling errors (82%)Fabrication or invention (82%)Missing employment history (68%)Inappropriate font (67%)One or two spelling errors (60%)One or two grammatical errors (57%)A resume three pages or longer (55%)Colored font (53%)Ladders is now on SmartNewsDownload the SmartNews app and add the Ladders channel to read the latest career news and advice wherever you go.Do this on your resume insteadBut the research also included four thing s that current and former hiring managers actually like to see while looking over resumes.A graduate degree (81%)A bachelors degree (80%)Having an area on the document for your skills (71%)Degree from an Ivy League school (66%)Since it only takes a recruiter six seconds to reject your resume, keeping yours in top shape might just give you more of a fighting aussicht at scoring the job.

Thursday, December 26, 2019

Protect your Staffing Company and Clients from Data Theft

Protect your Staffing Company and Clients from Data TheftProtect your Staffing Company and Clients from Data TheftProtect your Staffing Company and Clients from Data Theft Berkowitz, Esq.Think your staffing companys data isnt of interest to hackers? Think again, warn the experts.When it comes to cybercrime, hackers thrive on opportunity says Bill Carey, vice president of marketing for the Roboform password manager. If hackers have the chance to get into your system, they will take it.The task can be doubly tricky for staffing companies that manage millions of individual pieces of confidential data about potential placements and must keep track of who sees each one. Many staffing companies also offer comprehensive onboarding and other HR services that require them to have access to their clients computer systems.The good news is that protecting your business from security threats and the confidential information of your clients and their placements doesnt have to cost a fortune.It d oes however require some effort up front and on an ongoing grund. Here are five things to do to protect your staffing company from cyber-hacks1. Know What to ProtectKnow what you need to protect and why that information is at risk, says cyber security expert Ray Cavanagh, member of the American Society for Industrial Security and its cloud computing subcommittee.He suggests sitting down with employees in charge of HR, IT, operations and security and identifying how your business transfers data or shares information and the person or department responsible for protecting it. This list will form the basis of a cyber security plan.Of particular importance for staffing companies is that they have access to their clients computer systems to know who has authority to log-in to each system, the IP address of the computer being used and the scope of the data being viewed or transferred.2. Create a Written PlanBoth Carey and Cavanagh agree that any cyber security plan should be written out. It should list every step required to keep information secure. Free resources on the Internet can help you develop a plan, which should cover protections from both external and internal threats includingFirewallsAnti-virus software (and updating)Malware protectionPassword managersSocial media controlsEmployee trainingAuthentication protocolsIn cases where a certain employee or group may regularly work with a clients computer system or data, a comprehensive plan might also address limiting log-ins to certain IP addresses. Controls can also be put in place regarding the amount of time thata particular staffing employee is given access to a specific client.3. Be Diligent About Due Diligence How are smaller companies managing this effort? Brandon Metcalf, founder of staffing and recruitment software as a service company Talent Rover completed a lengthy review and due diligence process before deciding to build the companys business on Salesforce.coms cloud-based platform.The decision mea ns that Salesforce.com, not Talent Rover, is responsible for protecting all of the companys online activities, including log-ins, data management, information storage and transfer, IP address tracking and password protection.Thus when a Talent Rover employee works with a client to implement a comprehensive staffing plan, or logs into a clients system, these activities take place thorugh Salesforce.com.But Metcalf warns its not enough to rely on a buzzword such as cloud-based as assurance that a service anbieter truly incorporates sufficient cloud protections.Ray Cavanagh agrees. Make sure you investigate every company or provider who will handle your data or interact with your servers. Just because a provider says they have migrated their services to the cloud or take security seriously doesnt mean they offer comprehensive cyber protections.4. Train Employees Carey, Cavanagh and Metcalf all stress the important of proper employee training around issues of cyber security.Do not assum e your employees will always use common sense when it comes to protecting against security breaches, warns Carey. He suggests having in-person meetings to explain the companys cyber policy including examples of threats, risky behaviors and the companys bring your own device (BYOD) policy.Cyber safety best practices for employees are similar to those for personal computer use. They includeTeaching employees how to create strong, memorable passwords when creating accountcredentials. These should be based on things other than family or pet names and dates that can easily be gleaned from social media.Instructing employees that they should never click on a link to access a clients website or to enter a work or customer system. Better to type the new address themselves.Providing specific examples of phishing language or malware that can trick employees into infecting computer systemsProhibiting downloads of anything onto a work computer or network without explicit authorization5. Know Wha t to Do if Your System is BreachedIf, despite your best efforts, you find yourself the victim of a cybercrime, Ray Cavanagh recommends unplugging your servers and going offline as quickly as possible until the threat is located and isolated.Bill Carey also suggests immediately changing the passwords for all hacked systems and communicating openly and honestly with employees and customers about what happened and what is being done to fix the situation.Such a scenario may require that you call in an outside expert to help find the source of the leak and fix it, both experts say.Legal Disclaimer None of the information provided herein constitutes legal advice on behalf of Monster.

Saturday, December 21, 2019

Makeup Artist - Career Profile and Information

Makeup Artist - Career Profile and InformationMakeup Artist - Career Profile and InformationDid you ever wonder how your favorite actor aged 30 years during that movie you saw or how they made all those people look like zombies for that tv show? Those effects may have been created by CGI (computer graphics imagery), but it is also likely that a makeup artist may be responsible for them. He or she uses cosmetics to enhance or alter the appearances of actors who are in movies or television shows. Makeup artists also work with live performers such as stage actors, singers, and dancers. While some use special effects and prosthetics to change someones appearance significantly, others just help people, for example, newscasters and talk show hosts, become camera-ready. Makeup artists are sometimes expected also to style hair and wigs. Employment Facts There were 3,000 makeup artists employed in 2012. fruchtwein were employed by the motion picture and television broadcasting industries . Over a quarter of the people who worked in this occupation were? self-employed. Many jobs are short-term, sometimes lasting only a day or two, and makeup artists may experience long periods of unemployment between productions. In the past, many jobs were centered around Hollywood, but that is no longer the case as productions move to places where costs are lower. According to a 2013 New York Times article the ????Makeup Artists and Hairstylists Guild (Local 706), a union, actively encourages its members to find other work to do on the side (In Hollywood, Powderpuff Blues). Educational Requirements If you want to become a makeup artist, you will have to attend a school of cosmetology. Training will take between several months and a year. Most schools require a high school or equivalency diploma for admission. Why Do You Need to Know About Educational Requirements? Other Requirements Makeup artists must have an aptitude for visual arts. In addition to that and the technical skills, you will learn by attending cosmetology school, certain soft skills, or personal qualities, will help you succeed in this occupation. For example, you need good speaking and listening skills. You must also have good decision making, critical thinking and time management skills. Job Outlook The US Bureau of Labor Statistics expects employment of makeup artists to grow more slowly than the average for all occupations through 2022. One cause of this decline could be that many movies now take advantage of CGI (computer-generated imagery) instead of using makeup artists to create special effects. There are experts in the field though who believe there is room for both in movie making (??Practical Effects Masters on the Pros and Cons of CGI) Earnings Makeup artists earned median hourly wages of $21.30 or a median annual salary of $44,310 in 2014. A Makeup Artists and Hairstylists Guild business executive quoted in the New York Times article said that many low budget produc tions paid hourly rates in the teens. Use the Salary Wizard at Salary.com to find out how much a Makeup Artist currently earns in your city. A Day in a Makeup Artists Life These are some typical job duties taken from online ads published in a variety of sources Makeup Artist For Cable Television News Understand the needs of each presenter/ guestCable Television News Responsible for airbrush and manual application of makeup to enhance the features of anchors and guests in a manner that provides outstanding customer serviceMovie Create waterproof workShort Film Apply bruising detail, blood FX, and aging makeup/wrinkle highlightsShort Film Series Create scars, burns, tattoos, and gunshot wounds with ease and speed Occupations With Related Activities and Tasks DescriptionHourly Salary (2014)Educational RequirementsCostume AttendantSelect and fit costumes for performances, as well help performers change into them$20.03High school or equivalency diplomaCosmetologist or Hairdresser Care for clients hair, skin or nails$11.12Completion of a training program at a state-licensed barber or cosmetology schoolEmbalmerPrepare bodies for viewing and burial$20.06Associate degree in mortuary science Sources Bureau of Labor Statistics, US Department of Labor, Occupational Outlook Handbook, 2014-15 Edition, Data for Occupations Not Covered in Detail Makeup Artist, Theatrical, and Performance.Employment and Training Administration, US Department of Labor, ?O*NET Online, Makeup Artist Theatrical, and Performance.

Tuesday, December 17, 2019

Why Publishers Want Authors With Platforms

Why Publiszu sichs Want Authors With PlatformsWhy Publishers Want Authors With PlatformsA platform- also referred to as an author platform or a media platform- is an established media forum through which an author connects to his or her audience.Like a physical platform can be a stage for public speaking, a media platform gives an author a kind of pulpit from which to address- and promote books to- a ready-made potential readership. Like a diving platform, it can springboard a book into the marketplace and create sales momentum at publication. Book Publishers Like Big Platforms Whether the author brings viewers through a TV show or readers through a popular blog, authors with a large platform of one kind or another are appealing to publishers. An author with an established audience assures that booksellers will take notice of the book, that the book will likely get media attention (audience feeds more audience), and that there are likely fans who will immediately buy the book- al l good for the publishing business. For that reason,literary agents, book editors, and publishers look at the size of an authors platform when considering a prospective authors manuscript or proposal. How big should an author platform be? Whether were talking followers or fans or viewers, tens of thousands is okay hundreds of thousands are better, and with a platform that gets millions of eyeballs, a book deal is a slam-dunk. Types of Author Platforms A Popular Blog -Large readership is key for a publisher to take notice. Molly Wizenbergs popular food blog,Orangette, was a platform that helped her sell her first book,A Homemade Life, to a publisher because she had a large readership. Before her book sales gained her recognition, best-selling author Amanda Hocking used her blog to connect with paranormal romance readers, which nurtured their interest in her self-published novels.Author Newsletters -regularly scheduled newsletters with loyal subscribers Speaking Engagements- Speak ing engagements are great platforms because the audience is usually there specifically to hear the speaker/author or to learn about the specific topic and so there is usually a high book-to-audience member sales ratio.Radio Show- Popular radio hosts can sell lots of books.Podcast - With the market increase in audiobooks, podcasts have become quite popular and a number of podcasts have been turned into books.Web Series- how-to, comedic, dramatic or anything else imaginable- some of these attain millions of followers. Social Media Twitter, Instagram, Facebook, Pinterest- followers numbering in the six- and seven-digits get publishers attention.Television Show - the Holy Grail of platforms is a popular TV show Jon Stewarts platform,The Daily Show, no doubt helped make a bestseller.Duck Dynastyspawned a whole assortment of TV-tie-in books and sales of Mindy Kalings memoirs are no doubt helped by her sitcoms audience first on television, now on the streaming service Hulu.com. Even having a regular guest spot on a television show- such a doing a consumer spot during a news broadcast- raises an authors profile and boosts his or her platform. Books spawned by TV shows dont have to be personal- following the lead of The Sopranos Italian cookbook, Blue Bloods,the CBS show about a family of New York City cops, is launched a cookbook based on the fact that each episode features a Sunday dinner scene with the family. Having a Book Helps Increase an Author Platform Interestingly, the book being published helps to increase the author platform by giving him or her the opportunity to present the book and him/herself in a variety of media.

Thursday, December 12, 2019

Why Your Horrible Boss Is Your Greatest Teacher

Why Your Horrible Boss Is Your Greatest Teacher Why Your Horrible Boss Is Your Greatest Teacher A major contributing factor to this situation is that many companies make acritical mistakewhen installing baboes promoting someone into a leadership role purely because of their loyalty to the company and lengthy tenure. Employersthink it is the next logical step, but really, we all know that loyalty and length of stay do not necessarily a good leader make. Other attributes are necessary, attributes likehonesty, communication, and the ability to inspire.Unfortunately, we have to deal with the hard reality that we must answer to leaders who may have no business leading. But believe it or not, beyond the abuse we suffer from these terrible anfhreres, they can actually be our greatest teachers.Here are some valuable lessons you can learn from your horrible boss1. Horrible Ways to Lead and Why They Dont WorkIf you dream of one day being a manager yourself, you dont have to look any further than your horrible boss in order to learn how to be agood manager. Just doexactly theopposite of what they do.Perhaps your horrible boss is a micromanager, or they dictate to and command their teams, rather than inspiring and encouraging them. Your badeanstalt boss may think exhibiting control over their team has a positive effect,in reality, its a very bad idea.Whatever your horrible bosss leading style, it doesnt work and you can learn a lot from that.2. Horrible Ways to Treat People and Why They BackfireAside from being a lousy leader, your horrible boss is probably clueless about how to treat people in general in the workplace. Have you ever done such amazing work that your boss decided to take credit for it? There is no good reason that could ever justify this. Or what about that time you were bed-ridden with the flu for well over a week, and when you finally returned, your boss didnt even ask how you were feeling they only dumped a large project on your desk with a deadline of yesterday?When it comes to working with andmanaging people, a little compassion goes a long way. Showing employees they are cared for helps the companys bottom line. Not exhibiting empathy and humanity, of course, has the opposite effect. As you aspire to move up the ranks in your career, make kindness and compassion your priorities.3. Horrible Ways to Behave and WhyThey Dont Help Your CareerThe office gossip is disliked by many and when the one doing all the gossiping is your boss, yikes Hearing your boss complain or speak negatively of othersis instant confirmation that they probably talk about you behind your back as well, and that they cant be trusted. How valued is a boss that cant be trusted? (Hint not very.)Then there are the work martyrs who burn the midnight oil, pull working weekends, and reply to email on vacation, all so that they can complainbrag about it. However, work martyrs are perceived not as company soldiers, but as ineffective and unproductive.None of this b ad behavior garners your boss any respect, and certainly not any upward movement in their career. Treating both yourself and otherswith respect and setting the standard for reasonable and respectful work behavior will support you in your career progression. Being like your awful boss, on the other hand, wont.When you have to deal with your bad boss daily, just getting through the workday can be difficult enough. But if you have a chance, take a moment to reflect on the lessons that your bosss behavior can teach you. You may find that your horrible bosshas accidentally become the greatest mentor you could ever have.

Saturday, December 7, 2019

Choosing Good Mckinsey Resume

Choosing Good Mckinsey Resume After the director of sustainable small geschftlicher umgang initiative resigned, Stacie was requested to fill the function. To help our committed businesses reach their objectives, weve developed a toolkit. The goals must be set and clarified so it would be simpler for both employees and supervisor. McKinsey provides a different type of satisfaction. Type of Mckinsey Resume McKinsey permits you to use your legal training to produce an immediate and dramatic effects. Evidently, you require an extremely good resume to find an invitation to interview, but McKinsey provides some help. Because most organizations value precisely the same qualities as McKinsey does, a resume thats McKinsey ready is very likely to suit a number of employers in all types of industries. Furthermore, McKinsey MDs enjoy the perspektive for learning and personal improvement. Hiring managers ought to make time to get the BEST applicants. Employers will be more inclined to hire you for a sustainable management job should they think youve got strong people skills. Executives are busy individuals. Selecting a job may be a daunting undertaking and you may easily fall in the trap of overanalyzing the decision, especially considering how analytical-driven MBAs typically are (in other words, at the end, one of the major skills that MBAs should be useful at). Employers will search for an individual who can fulfill their existing needs, so its prudent to be certain that you emphasize the simple fact which you have exactly the appropriate skills. Listing interests on your CV may seem to be a waste of time and if you want movies and eating brunch on Sunday, its indeed but you could also use it in order to convince a prospective employer youre the perfect fit. By requiring a particular quantity of experience, you are basically saying we wish to employ people that do things like everyone else. If this is the case, youve got a great chance. You all have cha nce to produce a difference. Your chances arent entirely lost. Top Choices of Mckinsey Resume If youre interested in multiple nations, include a location from every country of interest in your top four office selections. You can trust the ideal essay help online. Youd be smart to study their famous small business cases and research them online. Before you choose the correct format, it is crucial to seem thorough the college resume examples readily available online. The Mckinsey Resume Pitfall Thus do leid be concerned if you are feeling you might be weak in some regions. Another benefit of our website is the quickness. Second, consulting firms are given a LOT of applications each year. Most consulting firms receive an immense number of resumes. It is simpler than ever to find expert resources for short-term gigs. You will soon locate the official data about us. You wont have the ability to include all of the info you find on your resume, but you are going to definitely gain from the knowledge, especially if you are selected to be interviewed. Generally, the information that you provide in your McKinsey resume should be broken into several sections. Mckinsey Resume the Ultimate Convenience Youll enhance your organizations bottom line. Should you do that then the value of the method is easily apparent. In either instance, you ought to be ready to boost your knowledge base of new industries and functional topics. The many skills linked to the business must be exhibited in consultant resumes. While the firm may eventually get in contact with you, a very first impression is set and youll get off to a terrible start. You might just learn relevant info about just what the provider is presently searching for, preferred methodology, skills, etc.. Very rarely can the company predict just how many resources it requires to finish that work. Not every business should go that extreme. Mckinsey Resume - Overview The ownership mindset will permit you to think naturally and intuitively. McKinsey can allow you to create skills in new industries and functional areas together with use and build on the abilities and experience youve already gained.

Monday, December 2, 2019

Speak Up A Guide to Presenting Dissenting Opinions in the Workplace

Speak Up A Guide to Presenting Dissenting Opinions in the Workplace In the late 80s,I became a board member of Portland, Maines politically influential Parkside Neighborhood Association. I welches in my early 20s, single, ambitious, and looking to make a difference and the association was looking for an infusion of younger people reflective of the influx of new residentswho were moving into Maines City by the Sea, as Longfellow affectionately called his birthplace.I knew the associations president, antiquarian book-dealer David Turner a dynamic and driven guy who had a view of the world that he wanted to see come to pass. I liked David, but it was clear he was the voice and vision of the group.In 1990, there was a contested race for the open seat of district attorney in Cumberland County. The race was between two Portland lawyers, David Perkins (D) and Stephanie Anderson (R). Turner hosted two separate meet-and-greet cocktail parties at his home for Perkins and Anderson, and all the board members spent their time asking questions and getting to know the two hopefuls. A few days later, we convened to decide which of the two would get the coveted Parkside Neighborhood Association endorsement.Shortly after the meeting came to order, Turner got up and said (near as I can recall), I think we all know who were going to endorse, so unless anyone disagrees, lets take a vote.His candidate the candidate he wanted Parkside to endorse was Perkins.I had a different opinion and hesitated a moment, hoping someone else would speak up (I was the newest and youngest member, after all) but no one did. So I cleared my throat and said I disagreed, that I thought we should endorse Anderson.I reasoned that, during the cocktail parties, I spoke with and listened to Stephanie Anderson talk about the crime in our area and other issues that I knew were of concern to the board. Anderson had come to our reception prepared and eager to tell us how she p lanned to make the city and our neighborhood a better place to live during this transformative time. When we were done talking with her, I felt like she was someone interested in using the authority of the D.A.s office for our benefit.Perkins, on the other hand, stated without ambiguity that he saw the Cumberland County D.A.s office as a stepping stone to the Blaine House (Maines governors mansion). He didnt want to be district attorney he wanted to be governor. I said I thought we should endorse Andersons commitment to our issues rather than someone who had his eyes on another prize.Turner was taken aback and seemed almost offended that I had shown the temerity to express an opposing view. But because I spoke up, others in the room who had the same opinion also felt empowered to express their support for Anderson. The meeting and decision quickly changeda formality toa brief but lively debate.The vote was taken and Perkins won, narrowly. But my vindication came on Election Day, wh en Anderson went on to win the race.She remains in office today, having been re-elected to the lokalitt in every subsequent election. Mr. Perkinss political ambitions appear to have been tempered by his loss he remains in private law practice.My lesson from that experience is that you dont have to accept the foregone conclusion or the loudest opinion in the room that there is infectious strength in speaking up against a powerful individual.That does not mean that we have license to engage in petty arguments to satisfy our egos, but that, with the right approach and with the confidence of conviction, you should feel able to advocate for a different perspective.Know why you must speak up, be prepared to factually defend your position, be respectful, and be willing to concede defeat with grace and dignity.I have used the lessons of that day to guide me in a quarter-century of professional and personal life though, perhaps I have not used them as often as I should have.And even when m ine is the loudest opinion in the room, I am reminded of the young man who spoke up for himself on that day, and I am grateful when others are bold enough to state their own cases. When Discussing Matters of Professional Opinion, RememberPrepare in advance and have confidence in your approach.Discuss and support your position using facts and reason.Be calm and respectful of others in your manner of speech.Be willing to accept the possibility of defeat with grace and dignity.

Wednesday, November 27, 2019

5 Reasons Healthcare IT Professionals Switch Jobs

5 Reasons Healthcare IT Professionals Switch Jobs5 Reasons Healthcare IT Professionals Switch JobsHealth IT (HIT) consultants are riding a wave of high demand and increased prestige thanks to federal mandates that have driven hospital spending on information technology projects to record levels.But full-time IT employees in healthcare say they arent quite as happy or engaged as the consultants that they often work with. The relative dissatisfaction of full-time equivalents (FTEs)has many of them considering a job change, according to our recent survey measuring workforce engagement in health IT.Our firm, Healthcare IT Leaders, asked hundreds consultants and FTEs how they felt about their jobs, their pay and other workforce trends. We found significant contrast between the two groups on how they view their work and their levels of satisfaction.Most telling 43 percent of HIT consultants told us they were very satisfied with their current role, compared to only 19 percent of full-time e mployees. As a benchmark, a recent LinkedIn survey of fully-employed workers in 26 countries found that 27 percent were very satisfied.Consultants, mora than FTEs, reported that their jobs were challenging and meaningful, which correlated to their overall satisfaction. Pay differentials between consultants and FTEs were also evident in the survey. Forty percent of consultants said they were very satisfied with their current pay while only 18 percent of FTEs said the same.A 2013 Towers-Watson survey suggests that nearly half of IT employees at a hospital would like to work for their current employer until retirement. But the reality of todays job market is one of greater volatility, with most HIT workers open to new opportunities under certain circumstances.In our survey only 12 percent of FTEs said they were completely satisfied with their present job and would not currently consider a new one. Twenty-four percent said they were actively looking for a new job, 32 percent said they w ere occasionally looking, and 32 percent said they were not looking but were open to a new job.5 Reasons HIT Employees Will LeaveWhat would make an HIT employee switch jobs? Hiring managers may not want to hear this, but the most common answer is more money. Our respondents top five reasons for considering a job switch are below Better compensation (74 percent) Opportunities for advancement (56 percent) Improved work/life balance (44 percent) More learning opportunities (36 percent) Better benefits (35 percent)The attraction of higher pay may lure some employees into consulting careers. We asked FTEs if they were considering a switch to become a consultant within the next year, and 13 percent said it was very likely that they would switch to consulting while 22 percent said it was somewhat likely.Implications for EmployersFor managers charged with recruitment and retention, its important to appreciate the focus that HIT employees have on practical requirements, such as com pensation and advancement opportunities.Healthcare employers with misconceptions about what their employees value will find it harder to hire and retain critical IT talent.Employers should also understand that their best employees are at risk to leave. In fact, 58 percent of FTEs said they had looked at a job listing at another company in the past month.Bosses should keep their teams engaged and well-compensated and also strive to understand the personal motivators of the individuals they hope to retain.Alex Gramling is the chief marketing officer at Healthcare IT Leaders, a North American healthcare IT consultancy and recruitment firm matching HIT professionals to employers at leading hospitals and health systems.

Friday, November 22, 2019

This is the generation that has canceled the most credit cards

This is the generation that has canceled the fruchtwein leistungspunkt cardsThis is the generation that has canceled the most credit cardsNearly 200 million Americans owned a credit card in 2018 and an alarmingly number of credit card owners have canceled at least one in their life.A new study by Bankrate surveyed more than 2,500 adults - including 2,301 credit card owners - to find out how many Americans have canceled their charge cards and whether they knew about the consequences with doing so.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreThe survey found that 61% of American cardholders have axed at least one credit card. Thirty-seven percent of those cardholders claimed to have canceled more than one card.Baby Boomers were reported as being the generation canceling the most with 71% saying theyve canceled at least one card. Half of the Millennial cardholders have also cut up at least on e card.The reasoning behind cardholders canceling cards varies. 40% of participants said they had paid off the cards debt and it was no longer needed while just over a third claimed the interest rate was too high.But canceling a card comes with consequences. While 12% said they canceled because they said it would help their credit score, thats notlage the case at all. It decreases your credit score, which 42% of participants correctly knew.You should keep old accounts open to boost your credit score because scoring algorithms look favorably upon long-standing accounts and more available credit, said Ted Rossman, an industry analyst at Bankrate.Millennials were more likely than any other generation to close an account based on the rewards system, with a quarter reporting doing so.Millennials often love to travel but dont have a lot of disposable income, so credit card rewards are a way for them to fund amazing trips at a much lower cost, Credit card analyst Ted Rossman told Ladders.A nother factor that scared cardholders was overspending and worrying about debt (18%) which has been found as the most common problem for zugnglich shoppers.Online shopping and blowing your budgetA new survey by CouponFollow polled nearly 2,000 consumers in the US and examined the current climate of online shopping through Americans credit card habits.When it comes to online shopping consumers like to splurge on clothing, spending between $100 to $250 (29%) in a single session. Nearly half claimed to have blown their budget through online shopping. Particularly, it was Millennials who were found to shop and spend the most online.Three in 10 Millennials place an online order at least weekly, according to the survey, which was higher compared to all American consumers. Nearly a fourth of Millennials claimed to purchase something online while they were drunk in the past six months.But when it comes to blowing their budget, Millennials lead the pack. They were found most likely to bust t heir budget, with over half claiming to do so in the past six months. Comparing Millennials spending habits to Baby Boomers (21%) doesnt even appear comparable. By breaking the bank, a third of Millennials have racked up more than $1,000 in credit card debt from online shopping, the most of any other age bracket.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

Thursday, November 21, 2019

Customer Service Director Resume 2019 Guide + Samples

Customer Service Director Resume 2019 Guide + SamplesCustomer Service Director Resume 2019 Guide + SamplesStrategies and goals are an integral part of a customer tafelgeschirr directors life. In fact, strong strategy making and goal setting is what makes someone a successful customer tafelgeschirr director. One can deploy the skill of strategizing in a director of customer stab und sttze resume by putting things strategically in a director of customer tafelgeschirr resume and placing their goals strongly in it. It takes a lot of practice to write a strategically correct resume. From making your customer tafelgeschirr director profile to placing your customer tafelgeschirr director skills to composing your customer tafelgeschirr director summary, weve got it all.You can always use Hirations online resume builder for a hassle-free director of customer service resume building.If you still decide to make it by yourself, the following guidelines will help you figure things out. Also, you will find customer service director resume sample below to take help from. What is a customer service director resume? As a customer service director, your duty goes around establishing certain systems in order to implement strategic visions to achieve goals. This includes Overseeing employees to execute the intended strategy in order to achieve goals Gathering customer data Analyzing feedbackSo a customer service head resume should actually show a persons skills around engaging in strategies and implementing the same. A customer service directors work of strategizing may include Getting involved with internal markets Dealing with third-party markets Coordinating with research teams Determining companys brand image Improving existing customer experience Determining how to get to potential customers Solving brand loyal customer issues Making strategies to keep brand loyal customers stick to the brand Creating plans to enaya customer satisfactionYou can take help from t he customer service director resume sample given below to make your customer service director resume that will boast of your strategizing and goals achieving skills. You can use a set of pre-written customer service head resume templates at Hirations online resume building tool. These are lines which were specifically made for the profile of a customer service director. To illustrate your professional experience of being a customer service director in your resume, alter the words as per your experience. Its not difficult and is moldable as well as it will help you get your desired job sooner. Why do you need a Customer Service Head Resume? If youre reading this, youre apparently seeking for that little extra customer service head resume help that makes all the difference in getting you into your desired job field. It is easy to misplace the sections when writing a director of customer support resume if you dont know the correct formatting of a professional director of customer supp ort resume. Also, if you find yourself thinking questions like What do recruiters look for in a customer service head resume? then look no further. You can instantly and comfortably adjust your customer service director resume to suit your work experience. Also, you can see the placing of the sections in the customer service director sample.How to write a Customer Service Director Resume? Take a close look at the above picture to see how you can write a director of customer support resume. In the contact information section write your name, contact number, mail ID and current residential address. You can also consider including your other social media profiles that are suitable with regards to the jobs you are targeting, such as an up to date LinkedIn profile. Other social media profiles like Facebook and Instagram may also be helpful for a few roles. Always include a professional headshot if youre looking for jobs inSouth AmericaContinental EuropeMiddle EastAsiaAfrica Step 1 Crafting your Master CV The master resume is used for common purposes like making your LinkedIn profile and applying to huge job boards. You build a master resume that contains only skills that are admissible to the specific job you are targeting when applying for a job. Step 2 Tailoring your Resume We have formed an assortment of customer service directors duties that reflect what most people looking for a customer service director need. Also, a director of customer support resume should be able to pass the ATS test. So why do you need to tailor your director of customer service resume?Most customer service director job descriptions list the following typical responsibilities and dutiesCommunicate with other managers in a company in order to keep the functions within the company going smooth.Stay in contact with the companys supervisors to assure fulfillment of customer service standards.To set up training related to customer service. To be adept with the skills t aught in the training. Able to carry out analysis related to customer serviceDevelopment of systems to improve the workings of customer service departmentCapable of using different type of computer systemsFamiliarity with the culture, mission, and goals of customer service departmentBuild service standard operations of customer serviceCreate strategies to achieve quality customer satisfactionDevise the planning, establishment, and direction of call center operationsCome up with plans, formation, and management of customer service programsSkilleuchtdiode at scheduling meetingsAdept at travel arrangementsExperienced at organizing eventsProficient at creating data sheetsThe job responsibilities may also include Directing staff for customer service operations Carrying out excellent professional support servicesExpert in personal interaction with employeesOversaw clients Solving complex issues within the departmentAdept at managing calendars to schedule all eventsScheduling timely meetin gs of the departmentTaking interviews while recruiting new peopleExperienced at fulfilling development needsProficient at preparing reference manualsHas strong leadership qualities in order to lead a teamCarrying out process optimization and complianceExpert at implementing cost control initiativesThe typical job skills and qualifications a recruiter looks for are A strong educational backgroundUsually a Masters degree in businessSkilled at revenue maximizationAdept at customer service managementPreferred10+ years of experience as a customer service manager or in a similar profileTraining like that of an Executive AssistantComfortable with long working hoursMust provide at least three valid documents of previous experience Tailoring your customer service head resume around ansicht necessities can get you your target job quicker. It will help a lot. Your overall experience will form the basis of this customer service director resume. If you have worked as a customer service manager o r a similar profile then try using the above-given information in your customer service head resume. It will definitely increase your chances of making recruiters realize that you are the best bet for this position and that they can rely on you for this profile.It will make any recruiter feel that youre a responsible person when your customer service director resume will reflect a track record of the reliabilities that you use to have in your previous jobs. Step 3 Writing your Resume Profile Title The largest text in your director of customer support resume should be your name. It should be of either 14 or 16 pts. Next comes your personal detail which includes your personal contact number, professional e-mail address, and your current residential address. After this will come your professional title. Your profile should precisely tell that you are sending in a director of customer service resume, to begin with. To ensure clarity in your customer service head resume, we advise being very transparent with your resume profile. The technical term for your profile will beCustomer Service Director Step 4 Work Experience & Education Many times we get questions like How can I put work experience professionally for the profile of a customer service director? Well, let us tell you that it is no rocket science and we understand that how important it is for a resume to look professional. The work experience section is the most important part of a customer service director resume. So, while making your master resume Write accomplishment statements in it and no job descriptionShow a string of accomplishments running through your career and by writing it in a cause-effect manner. In plus-rechnen to this, make sure that you bold and highlight things which seem important to you. Arrange your experiences in the order of the latest to the oldestThe bullet points in the customer service director resume sample given above give priority to everything from u sing customer service best practices, to documentation skills, reaching out to customers with benefits of products and services, as well as maintaining the database. Customer service director deals with far more than just strategizing plans and implementing goals. He/she deals with exceeding sales targets, promotions of products and services, executing the wide-ranging sales, making sure the company is achieving highest customer service standards and monitors process workflows. See this for a fact that your customer service director resume covers as many of these facts as possible.Furthermore, buckets will allow you to sort your work experience along the lines of skills that are alike. Quantify and mention datesSpreading a team of 20 customer service agents to formulate strategy and monitor work tasks for optimizing efficiencyReceived the Employee of the Month at The Grey House for exceptional performance, 16 Start with Power VerbsIn each section, write your most remarkable work fi rst. Second most remarkable second. And so on. Similarly, plan out all your sections in your master resume so that the most important section is at the top. The same has been done in the customer service director resume sample above. You may use the following power verbs for your customer service director resumeAdaptedBuiltComputedDebuggedEngineeredImplementedMaintainedOperatedParticipatedRemodeledSolvedUpgradedtischset Up your STAR pointsThe Situation, Task, Action and Result format is used by recruiters to get all the relevant information about an applicant to analyze the capabilities they require for a job. Also, make sure that your points follow the same format throughout your customer service director resume to give you the upper hand over other applicants. This format will enable the recruiter to see the situations you have dealt with, the kind of action you took to tackle that situation and the result you achieved. We suggest that you make sure of the cause-effect relationshi p as well to highlight the STAR points throughout your director of customer support resume. To efficiently bring these out, break your points into two parts What you did?Why you did it?This pattern ultimately highlights the impact you were able to have. Look this line from the director of customer service resume Evaluating staff performance to fulfill departmental needs. In this line, What you did Evaluated staff performance Why you did it To fulfill departmental needsExpress mostly the key situations you were able to handle without baffling the recruiter. Include KeywordsRecruiters search for potential employees on LinkedIn with the help of keyword search. So make sure your master resume includes all the keywords for getting as many interviews as possible. Step 5 Accenting Achievements Your customer service head resume contains more than your customer service director responsibilities. Your achievements play an important role in getting your credibility across your resume bul let points. These achievements probably might not seem to be much but they undoubtedly set you apart from other customer service director resumes and directly highlight your customer service director skills. To make sure that your achievements do make you stand out amongst others, quantify them and highlight the customer service director skills or contribution which led to that achievement. Here are some customer service director resume examples to help you with it ? 1st position, Elocution competition, Washington University 10? Secured 1st position in a competition? Awarded the McBright Scholarship worth USD 15 K for my graduate studies 09? Awarded a scholarship for my graduate studiesConsider the director of customer service resume example above when writing yours. Step 6 Highlighting Skills Director of Customer Service Resume Skills Recruiters posting for customer service director often want the following customer service skills Exceptional strategy making skills about how the department interacts with the customers coupled with the goal achieving plansExceptionally skilled in developing customer service specific systemsAbility to implement customer service related visionsLeadership skills to oversee the training of the newly recruited peopleCapability to execute strategiesProven ability to gather customer dataSkilled at analyzing customer feedbackPotential to engage with in-house marketsAbility to effectively communicate with third-party markets as wellShould be able to create a positive image of the companys brands Capable of keeping the existing customers stick to the brand Skilled at making potential customers to buy the products and services providedAbility to address existing issues of customersYour skill set often decides whether you are qualified or not for being a customer service director. Another director of customer service resume example problem is, if you are not capable of implementing methods to provide an ongoing customer service your e naturally going to have a problem in getting a job of customer service director. On the other hand, having these skills will make you a much more accomplished and capable candidate. In the experience section we have highlighted and bucketed skills like Strategy and Leadership, Process Optimization and Compliance, Communication and Documentation which are precisely relevant for the customer service director resume. We have arranged these skills together in the following way in the skills sectionRevenue MaximizationCustomer Service ManagementCommunication CoordinationOperations ManagementFurthermore, avoid putting soft skills in the director of customer support resume like hardworking and self-motivated as you cannot substantiate these skills. Customer service director skills can be broadly categorized into Sales and absatzwirtschaft skillsAccount ManagementClient AcquisitionClient RetentionManagementMarketingProject ManagementPublic RelationsSupervisingStrategizingOptimization Skil lsAnalyticsData ManagementProcess AutomationAsset ManagementSupply Chain OptimizationProcess Outsourcing Step 7 Summarizing your Profile The main customer service head resume objective of the summary section is to grab the recruiters attention at once while encouraging him to keep reading. Here is a director of customer service resume example of the summary from the director of customer support resume sample above 10+ years, dedicated and detailed oriented Customer Service Manager skilled in providing customer satisfaction, scheduling meetings, travel arrangements, organizing events, creating data sheets, etc. I have played a key role in improving customer experience through mentoring, directing, managing overall functions and employees of customer service operations, carrying out excellent professional support services, personal interaction, resolving varied client inquiries and complex issues. Adept at managing calendars to schedule all events including meetings, interviews, etc. Here is a breakdown of summary for you First, we have highlighted the number of experience that the candidate holds by starting with10+ years Secondly, the professional title of the candidate is mentioned Customer Service ManagerThirdly we have brought up the skills of the applicant Skilled in providing customer satisfaction, scheduling meetings, travel arrangements, organizing events, creating data sheets, etc. Fourthly, the most crucial professional contribution of the candidate has been featured in terms ofI have played a key role in improving customer experience through mentoring, directing, supervising overall functions and staff of customer service operations, carrying out excellent professional support services, personal interactions, resolving varied client inquiries and complex issues. Fifth, we have demonstrated other activities which contributed to your skills of the applicantAdept at managing calendars to schedule all events including meetings, interviews, etc. Ste p 8 Formatting the Resume There are three types of formats in which you make a resume. Reverse chronological resume format The most commonly used resume format is the reverse chronological resume which is perfect for people with plenty of experience in their respective fields. The same format has been used in the customer service director resume sample above. Functional/skills-based resume format This format is crucial if you are a student or a recent graduate as you must be lacking experience in the fields which you are pursuing. Also, it is a good choice for those who are seeking a career change. Combination Resume Format This form of a resume is an excellent option for those who have a diverse skill set and work experiences that they feel are appropriate for the target profile. Since a director of customer service resume essentially focuses on your marketing and strategizing skills, it is ideal to use the reverse chronological or combination resume formats. But we advise you to apply the reverse chronological format since it targets exclusively your current professional status and helps in bringing up the important gaps and accomplishments in your customer service head resume. A reverse chronological format goes well with the recruiters because it produces the entire career thread clearly along with highlighting the important parts. Thus, this is the best way to showcase your work trajectory in a contribution-achievement way. Step 9 Arranging your Resume Sections After you have chosen your format, you need to arrange all the sections in your customer service director resume correctly. But first, you need to know what will be the perfect length of your customer service head resume? The length of your resume depends on the number of years youve worked. A one-page resume is perfect for students and recent graduates as well as for those who have less than five years of work experience in reference to the job they are targeting. A two-page resume is i deal for those who have more than five years of work experience. Apart from this, your resume should never exceed two-page length in any circumstances.As the perfect length of your director of customer support resume is one page, put the most important section in the reverse chronological format. The most influential sections for a director of customer service resume should be arranged in the following manner Name Contact InformationTitle Professional SummaryKey SkillsProfessional Experience Education You can consider providing the following extra information if its applicable Languages SpokenAwards and RecognitionsTrainingCo-curricular Activities Step 10 Proofreading & Finalizing Proofread your customer service head resume and look for the followingIt should be minimum 1 page of length and maximum 2Clear and separate section headings with bucketing done rightHirations online resume builder will automatically use a general, easy-to-understand font. Enough white space, especiall y around the borders.Easy-to-understand fontThe second proofreading list would includeSame tense throughout the customer service director resume. Usage of past tense to describe previous work experience and present tense to explain present work roles. Make sure that every point starts with a power verb. Some director of customer service resume examples of power verbs are Developed, Launched, Coordinated, Achieved, etc. Avoid using jargons as your customer service director resume can be read by both technical and non-technical experts. Do not use active pronouns - I, me, we, us Make sure that your bullet points do not exceed more than one line. Write your name in the file name of the director of customer support resume you will submit. Hiration Pro-tip Get your resume reviewed by industry-specific professionals before submitting to your target organization.You can also get your director of customer service resume professionally reviewed by industry experts before submitting it. Key T akeaways Add everything you have achieved and learned throughout your career in your customer service head resume.Remove all the extra fluff from your customer service director resume by excluding unimportant sections and make it a master resume.Make sure that your bullet points reflect a cause-effect relationship while writing your director of customer support resume.Create sections for all your work experience and elaborate on how you positively impacted your clients.Quantify and highlight all your achievements/contributions in order to increase the credibility of your director of customer support resume.Make sure you proofread your director of customer service resume well and that it is not breaching the page limit. You can even use Hirations online resume builder and have a facilitated resume building experience.Providing easy crafting features, real-time preview, and pre-written resume examples, as well as 50+ HR approved resume templates. 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